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Have questions, feedback, or suggestions? Our team is here to help make your chemistry learning experience even better.
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Response Time
We strive to respond to all inquiries within 24-48 hours during business days.
Language Support
Our support team can assist you in English, Chinese, Spanish, French, and German.
Frequently Asked Questions
How can I report an error in element data?
+If you've found an error in our element data, please use our contact form and select "Data Correction" as the subject. Include the element name, the incorrect information, and the correct information with a reliable source if possible.
Can I suggest a new feature for the periodic table?
+Absolutely! We welcome feature suggestions. Please use our contact form and select "Feature Request" as the subject. Describe your idea in detail, including how it would benefit users of the periodic table.
How can I help translate the periodic table to another language?
+We're always looking to expand our language support. If you're fluent in a language that isn't currently supported and would like to contribute, please contact us with "Translation Offer" in the subject line. We'll provide you with the necessary resources and guidance.
Is there an offline version of the periodic table available?
+Yes! Our website functions as a Progressive Web App (PWA), which means you can install it on your device for offline use. Look for the installation prompt in your browser, or check our help section for detailed instructions on installing the PWA on different devices.
Can I use PTEU content for educational purposes?
+Yes, PTEU content can be used for educational purposes. Teachers and students are welcome to use our resources in classrooms and for academic work. For extensive use or publication, please contact us for proper attribution guidelines.
How often is the element data updated?
+We regularly review and update our element data to ensure accuracy. Major updates occur quarterly, with minor corrections implemented as soon as they're verified. If you notice outdated information, please let us know through our contact form.